Privacy Policy

Last updated: September 22, 2026

Desqelle respects your privacy. This policy explains how we collect, use and protect personal information when you visit our website, place an order or contact us.

Information We Collect

We may collect:

Name, email address and phone number
Billing and delivery address
Order and transaction details
Customer-support messages
Device, browser, IP address and website-usage information

Payments are securely processed through Shopify and the applicable payment provider. Desqelle does not receive or store your complete card number or security code.

How We Use Information

We use personal information to:

Process payments and fulfil orders
Arrange shipping, tracking, returns and refunds
Provide customer support
Prevent fraud and protect our website
Improve our products and shopping experience
Send marketing communications when consent has been provided

Sharing of Information

We may share necessary information with trusted service providers, including Shopify, payment processors, UPS, USPS and technology providers that help us operate our store.

We do not sell customer contact information.

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity and improve the shopping experience. Browser settings can be used to manage or block cookies, although some website features may not function correctly.

Data Security

We use reasonable security measures and SSL encryption to protect personal information. However, no online system can guarantee complete security.

Your Choices

Depending on applicable law, you may request access to, correction of or deletion of your personal information. You may unsubscribe from marketing emails at any time using the link provided in the email.

To submit a privacy request, contact support@desqelle.com.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

Policy Updates

We may update this Privacy Policy when our practices or legal requirements change. The revised version will be posted on this page with an updated date.

Contact Information

Business Name: Desqelle
Business Email: support@desqelle.com
Business Address: 5201 NE 46th St, Kansas City, MO 64117, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM CT
Response Time: We respond within 3 hours during business hours.
Live Chat: Click the Chat icon in the bottom-right corner for assistance.
Contact Page: Contact Us